Shipping & Returns
Standard Postage Australia Wide $10.00 (GST inc)
**Any Bulky/Heavy and dangerous goods orders are subject to higher shipping costs , we will confirm prior to shipping your order with postage costs . Outer Perth Metro May incur additional freight charges.
Whilst Most of the products we advertise are held in stock, occasionally we have to order the item in. If you have placed an order for a product that is out of stock, we will send you an e-mail message notifying you of the out-of-stock item.
We will give you an estimated delivery date as well as the option of waiting for your items or receiving a full refund.
We apologize in advance for any inconvenience this may cause.
Delivery is only within Australia at this point in time and we use various couriers including Australia Post e-Parcel for all items.
We strive to use the most efficient and reliable courier for your particular area rather than a one size fits all solution. Delivery times vary depending on the shipping method selected and the delivery address.
As a general guide deliveries to major cities from Perth WA take around 2-5 Business days whilst time varies to remote areas which is beyond our control unfortunately
Most Deliveries are made where a signature to verify the delivery can be obtained. We understand that at times this is not possible so alternately we can leave the package if you give us “Authority to Leave”, if this method is used Batteries Plus accepts No Responsibility for missing Package’s.
The best addresses are where someone is home between 7am and 6pm weekdays, or a business address which is open during normal business hours, or a PO Box address.
Usually if delivery cannot be made, Australia Post and couriers will leave a note to make another appointment or for you to pick up that item but this cannot be taken for granted.
If delivery cannot be made you will be responsible for any additional delivery fees incurred, so make sure someone is available to sign
To return a product, you must first contact us to obtain a Return Authorisation (RA) number. Returned goods cannot be accepted without Batteries Plus RA number, which is valid for fourteen days. When returning products back to us, the RA number is to be clearly marked on the returned goods packaging (above the address), or goods will be returned upon arrival.
Incorrectly ordered goods:
If any product ordered by you arrives damaged or is not of acceptable quality you may have:
If your Order arrives damaged, please contact Batteries Plus on 08 9445 2755.